Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Rocket Casino, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the movies or attending a sporting event. It should never be considered as a way to earn money or solve financial problems.
We encourage all players to gamble within their means and to take regular breaks. Remember: the house always has an edge, and there's no guaranteed way to win.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use Rocket Casino. We take age verification seriously and reserve the right to request identification from any player.
If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you or someone you know exhibits any of the following behaviours, it may be a sign of problem gambling:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Gambling to escape problems or negative emotions
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Experiencing anxiety or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Lying about the amount of time or money spent gambling
- Feeling a need to gamble with increasing amounts of money for excitement
If you recognise any of these signs in your behaviour, please seek help immediately.
Self-Help Tools & Features
Rocket Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session.
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you specify.
- Time-Out: Take a break from gambling without permanently closing your account.
To access these tools, log into your Rocket Casino account and navigate to the "Responsible Gaming" settings. Our customer support team is also available to assist you in setting up these controls.
Support Organisations
If you need help with problem gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online - Free counselling and support service
www.gamblinghelponline.org.au - Lifeline Australia - 24/7 crisis support
Phone: 13 11 14 (available 24 hours)
International Support Services
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help?
If you believe you or someone you know has a problem with gambling, please seek help today. Reaching out is the first step towards recovery, and support is available.
You can contact Gambling Help Online on 1800 858 858 (free call within Australia) or visit their website at www.gamblinghelponline.org.au.
Remember: gambling should be fun. If it's causing you stress or financial hardship, it's time to take action.
Our Commitment
At Rocket Casino, we're committed to providing a safe and responsible gaming environment. We support all players in making informed decisions about their gambling and encourage the use of responsible gaming tools. If you have any questions about our responsible gaming practices, please contact our customer support team.